E-mail has essentially replaced face-to-face conversation as the most common form of daily communication, especially in businesses where a reported 62 percent of people say they use the Internet. However, the social cues and etiquettes that applies to traditional communication still lag behind in the virtual realm and are often overlooked. E-mail encourages competitiveness and
E-mail has essentially replaced face-to-face conversation as the most common form of daily communication, especially in businesses where a reported 62 percent of people say they use the Internet. However, the social cues and etiquettes that applies to traditional communication still lag behind in the virtual realm and are often overlooked. E-mail encourages competitiveness and allows people to say things they wouldn’t ordinarily in person. If you don’t recognize this lethal combination, it may end up costing you your job.
Forbes, 8/2/2011
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