This year's Consumer Reports ‘Naughty & Nice Holiday List’ examined the shopping policies of a wide range of companies, including some well-known names like American Express, Southwest Airlines, and Verizon Wireless, that either did right or wrong by customers this year. Fees, fees, and more fees led Consumer Reports to put several big corporations on
This year's Consumer Reports ‘Naughty & Nice Holiday List’ examined the shopping policies of a wide range of companies, including some well-known names like American Express, Southwest Airlines, and Verizon Wireless, that either did right or wrong by customers this year. Fees, fees, and more fees led Consumer Reports to put several big corporations on the ‘Naughty List.'
CNN, 11/22/2011
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